Instagram DM & Comments Automation
Brands needed faster, on-brand Instagram conversations. We delivered an AI agent that replies in comments, moves to DM, and converts interest into sales—compliantly and at scale.
Challenge
High comment and DM volume led to slow replies, inconsistent tone, and missed sales windows—especially nights and weekends. FAQs (pricing, sizes, delivery, order status) drained team time and reduced conversion.
Solution
AI detects buyer intent in comments and Story replies, then opens or continues DMs with brand-tuned responses.
Handles FAQs, shares links/coupons, captures leads with consent, and escalates edge cases to a human.
Built with n8n + Meta Graph API, including rate-limit guards, sentiment/intent routing, and safety fallbacks.
Why it Works
Operators see live threads, confidence scores, and templates. Marketing can pause/approve flows per campaign and track conversions from comment → DM → checkout.
Impact
- 62% increase in replies initiated from comments
- 41% lift in qualified leads captured
- 50% faster resolution time
- 24/7 coverage with consistent brand voice
- Lower support load; team focuses on high-value cases
Ready to Repeat Less &
Grow More?
Let’s map your automation journey together. Book your personalized demo today.